FAQ

Quick answers about access, licensing, refunds, and how PDFs are delivered.

Access & downloads

  • Where do I get my PDFs? After purchase/membership, your account page would show download links (this demo site does not include accounts).
  • Do PDFs expire? In most setups, downloads remain available for a set period (e.g., 12 months). State this clearly in your Terms.
  • Can I share PDFs? Only within the license. Personal tiers typically do not allow redistribution.

Payments & refunds (sample)

Refund policies depend on your jurisdiction and payment provider. Below is sample language — consult counsel for your real policy.

  • If a download link fails, we’ll provide a replacement link promptly.
  • Refunds may be offered within 7 days if less than 10% of the content was downloaded (example).
Want a real purchase flow? Add Stripe Checkout, a webhook to provision access, and store your PDFs in private object storage.